JEA handles the production of service manuals for international car manufacturers. We were able to slash costs by working with them closely.

A valid car manual is required for every type of car sold in Europe. Given the many different languages, models of car and countries, this is a complex job. To streamline it, JEA first studied the way car manuals are created and how dealers and distributors order these manuals.

On the basis of this research, we advised car manufacturers to centralize all car manuals for all European countries. JEA now has the process, quality and delivery time under complete control. In addition, JEA comes up with improvements every year for even more cost savings.

From now on, dealers throughout Europe will order the desired manuals with a web application. At JEA, this is directly connected to a work flow that drives the right printers. Advanced equipment takes care of finishing and distribution. The manuals arrive at the right place by the agreed deadline.